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We all want everything yesterday! And we get that, so super-fast same working day dispatch of all orders placed before 3pm AEST has been our goal from day one. All orders are sent fully tracked using Australia Post eParcel and various other couriers depending on location.
Australia Post and the couriers we use deliver parcels Monday to Friday, generally between the hours of 8am to 6pm. On most items during checkout you will be able to select between standard and express delivery, however, quoted delivery timeframes are indicative only. Once your order is despatched, an email and/or text message with a link to track your order.
If you are in Sydney you will also be able to select from same-day 3-hour couriers or click and collect from our warehouse in Pagewood just 10 minutes from Sydney CBD.
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A little bit more on what to expect when you receive your package. Our earth is a precious place, which I would love to see in a beautiful state for future mini-me's. So, we are trying to minimize both plastics used in packaging and paper. We have replaced plastic bubble wrap with an ethically sourced paper equivalent, and in most cases use recycled cardboard cartons rather than plastic satchels to send orders. From a marketing perspective, we would like to see all orders go out in our branded boxes, however, we first re-use boxes from items sent to us, and then us our fancy ones in a bid to save this world of excess packaging.
Shipping cost will depend on the size of your order and location, however you can check costs both directly on the product page or at checkout prior to entering any details. Below is an indicative time frame and cost:
We use Australia Post eParcel as well as various couriers to dispatch all orders both within Australia and Internationally.
A little bit more about us. Coffee Parts was originally started in 1999 by the legendary Domingos Laranjinha in order to be able to rebuild his beloved 1961 Faema e61. In the late 1990's buying parts in Australia was nearly impossible without begging or being in the inner circle of the coffee machine companies. So he contacted family in Italy and got some seals sent over for his Faema e61 and for some machines which his friends owned. Soon he was getting more parts sent over for friends of friends, and that's where it all started.
Then came 2005 and that's where Pedro's official journey started, continuing Domingo's legacy, supplying the products he loved, to the industry he adored!! Combining the love for hospitality with tech has been a dream, and seeing the Australian Coffee scene evolve over the years has been magical. If you feel like looking back down memory lane with us, here is a timeline of our journey .