All our Accessories, Water Filters, Machines and Brew Bar equipment are genuine products sourced directly from the manufacturer or their Australian distributor.
For Parts we use a combination of oem and aftermarket. We go straight to the manufactures and import parts directly, cutting many layers of the supply chain out to offer you the best quality and the most economical rate. You will find that most machines are built but parts from best of bread manufacturers. For example most coffee machines use one of two different anti-vac valves, so answering questions such as is this item a genuine xyz brand part gets complicated, as xyz didn't make that part themselves!